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Refill OptionsContact Us

Radius Rx Direct offers four convenient programs for prescription refills

Automatic Refills

How the Automatic Refills program works

Sign up for the automatic refill program on your enrollment form. If you are not already signed up for the automatic refill program. Click here for a copy of the enrollment form to update your information.

Your prescriptions will automatically be delivered to your clinic, facility or designated location when due.

When you have zero refills remaining on your current prescription, we will fax a new prescription request to your Prescriber or facility and notify you as well.

With the Automatic Refill program, you will never run out of your medication, and you can cancel anytime.

If your facility is on a cycle, your medication is on the Auto Refill program (except PRN's.) 

How can I update  the insurance information used for my Rx Automatic Refill orders?

To update insurance information to be used on your subsequent Radius Rx Direct orders, call the pharmacy at 302.658.9196 or toll free 877.658.9196 or complete a new enrollment form.


Click on the RefillRx link.  Conveniently order your refills online at Refill Rx.

You will need your prescription number and a RefillRx Patient ID.
Click here
for RefillRx Patient Information Form

Please call Radius Rx Direct to get your RefillRx Patient ID number.

Fax or Mail -

Fill out a refill request form and attach the label or handwrite the prescription numbers located on your labels and fax the form to 302.658.8496

You may also mail the form to:

P.O. BOX 1159

Please contact the pharmacy if there have been any changes to your billing, shipping or insurance information.

Phone Order Refills

Please call 302.658.9196 or toll free 877.658.9196 to speak to a customer service representative during normal business hours. Please have the prescription number or medication name and dosage available.

Normal business hours are Monday through Friday 9:00 am - 5:00 pm EST.

Pharmacy Standard Services

  • Drug utilization review
  • Drug chart audits
  • Complete psychotropic monitoring
  • Clozaril® lab monitoring & Clozaril clinic
  • Med room audits
  • Direct counseling of patients

Medication Fill Options Include:

  • On-Demand
  • Auto Refill
  • Cycles Fills – 7, 28 and 30 day
  • Weekly and bi-weekly cycle options
  • Emergency Fill